Terms of service

Consumer Terms, Trademarks, Fair Use Policy & Conditions Of Supply

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the (Products) listed on our Store (https://www.winstercreations.com) to you. These terms and conditions only apply if you are buying as a consumer.

Please read these terms and conditions carefully before ordering any Products from our Store. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.

1. Information about us

WinsterCreations® is an Store operated by JASON CARL MORGAN LIMITED (we) registered in England & Wales (Company Registration No: 07856110). Our registered office is at 24 Plasnewydd Walk, Heritage Gate, Llantwit Major, CF61 2YW, UNITED KINGDOM. All product data including but not limited to; product images and/or product descriptions are intellectual properties of MR JASON CARL MORGAN. WinsterCreations® is a registered Trade mark.

1a. Fair Use Policy.

We reserve the right to assume fair use of copyrights only in context to provide an accurate description of a genuine item which provides for the legal, unlicensed citation or incorporation of copyrighted material in this instance.

2. Service availability

Our Store is intended for use worldwide however under certain circumstances we reserve the right not to accept orders from individuals resident in certain countries.

3. Your status

By placing an order through our Store, you warrant that:

a. you are legally capable of entering into binding contracts;
b. you are at least 18 years old;

4. How the contract is formed between you and us

After placing an order, you will receive an e-mail acknowledging that we have received your order. All orders are subject to acceptance by us. The Contract will relate only to those Products purchased by you. Any drawings, photographs, descriptions or advertising we issue, and any photographs, descriptions or illustrations contained on our site, are issued or published solely to provide you with an approximate idea of the Products they describe. They do not form part of the Contract between you and us or any other contract between you and use for the sale of the Products.

5. Consumer rights

If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 9 below). To cancel a Contract, you must inform us by telephone, email or in writing. You must also return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

This provision does not affect your statutory rights. If you would like further information about your legal rights, please contact your local Trading Standards Department or Citizen Advice Bureau.

6. Availability and delivery

Your order will be dispatched by the expected dispatch date shown on the item product page. In the unlikely event that we are unable to dispatch your goods on or before this date we will contact you by email or telephone to inform you of this. Delivery will be made to the address specified in your order unless we are otherwise notified before your goods have been dispatched.

There will be no delivery until clear funds have been received.

7. Risk and title

The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

8. Price and payment

The price of any Products will be as quoted on our Store from time to time, except in cases of obvious error. These prices may exclude delivery costs, which will be added to the total amount due as set out in our Delivery Policy. Prices are liable to change at any time, but changes will not affect orders that have already been placed by you.

Our Store contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our Store may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our Store, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after you have already placed you order with us, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing. Payment for all Products must be made by credit or debit card, or with a PayPal balance. We accept payment with Visa, Visa Electron, Mastercard, Maestro, Solo via PayPal only. We shall not despatch any Products until we receive cleared funds. No payment shall be deemed to have been received until we have received cleared funds. Please be aware that by using Paypal as your payment method we reserve the right to not ship to unconfirmed addresses. Your credit/debit card details will be encrypted by us to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order. If there is a problem taking payment for all or part of your order, we may contact you by telephone or e-mail.

9. Our refunds policy

When you return a Product to us:

Because you have cancelled the Contract between us within the seven-day cooling-off period (see clause 5 above), we will process the refund due to you as soon as possible and, in any case, within 14 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us. We recommend that all items are returned via a recorded delivery method, as we will not be liable for any damage or loss whilst in transit.

For any other reason (for instance, because you have notified us in accordance with clause 21 that you do not agree to any change in these terms and conditions or in any of our policies, or because you claim that the Product is defective), we will examine the returned Product and if you are entitled, we will notify you of your options to either repair, replace or refund via e-mail within a reasonable period of time. We will usually process your elected repair, replacement or refund as soon as possible and, in any case, within 30 days of the day you confirm whether you opt for repair, replacement or refund for the defective Product. If you elect a refund of a Product returned by you because of a defect it will be refunded as per our refunds policy, including a refund of the part of the delivery charge which related to that defective Product for sending the item to you and the cost incurred by returning the defective Product to us. If you elect a repair or replacement of a defective Product we will not charge you for redelivery of the repaired or replaced Product.

Refunds of any money received from you will be made using the payment method originally used by you to pay for your purchase and paid back into the same account.

To return a Product for any other reason, please contact us.

10. Our liability

We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which Products of that kind are commonly supplied. This warranty does not apply to any defect in the Product arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, if you use the Product in a way that we do not recommend, your failure to follow instructions, or any alterations or repair you carry out without our prior written approval.

Our liability for losses you suffer as a result of us breaching this agreement is strictly limited to the purchase price of the Product you purchased. This does not include or limit in any way our liability:

a. for death or personal injury caused by our negligence;
b. under section 2(3) of the Consumer Protection Act 1987;
c. for fraud or fraudulent misrepresentation;
d. for any deliberate breaches of these Terms by us that would entitle you to terminate the contract between us; or
e. for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

We are not responsible for any indirect or consequential losses which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of this Contract by us that would entitle you to terminate the Contract between us, including but not limited to:

a. loss of income or revenue;
b. loss of business;
c. loss of profits or contracts;
d. loss of anticipated savings;
e. loss of data;
f. loss of data, or

Waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this clause shall not prevent claims for loss of or damage to your tangible property that fall within the terms of this clause or any other claims for direct financial loss that are not excluded by any of these clauses.

11. Data Protection

Except as expressly set out in these terms and conditions, all use of your personal information will be made in accordance with our privacy policy.

12. Protecting your security

All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

13. Import duty

The customer (you) is liable for any import duty or taxes put upon after the goods have left the United Kingdom.

14. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our Store, you accept that communication with us will be mainly electronic. We will contact you predominantly by e-mail although we reserve the right to contact you by post. For contractual purposes, you agree to our means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. Notices

All notices given by you to us must be given to JASON CARL MORGAN LIMITED, 24 Plasnewydd Walk, Heritage Gate, Llantwit Major, CF61 2YW, UNITED KINGDOM. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Any notice from us will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

16. Transfer of rights and obligations

The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

a. strikes, lock-outs or other industrial action;
b. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
c. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
d. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
e. impossibility of the use of public or private telecommunications networks;
f. the acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

18. Waiver

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 14 above.

19. Severability

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

20. Entire agreement

We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.

21. Our right to vary these terms and conditions

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities. You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we accept your order (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

22. Law and jurisdiction

Contracts for the purchase of Products through our Store and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.